Privacy Policy

Thank you for visiting www.duhochivongxanh.com operated by Green Hope Study Abroad Co., Ltd. We respect and commit to protecting your private information. Please read the Privacy Policy below to better understand our commitments to respecting and protecting the rights of website visitors.

This Privacy Policy explains how we receive, use, and in certain cases disclose your personal information. The policy will also explain the steps we take to secure our customers’ personal information. The Privacy Policy will explain your choices regarding the collection, use, and disclosure of your personal information.

Protecting personal data and building trust with our customers is very important to us. Therefore, we will use your name and other related information in compliance with the content of this Privacy Policy. We only collect necessary information related to contact needs.

We will keep customer information for the time required by law or for specific purposes. You can access the website and browse without providing personal details. At that time, you are anonymous, and we cannot know who you are unless you log in to your account.

Collection of Personal Information

What personal information is collected and why

We will collect various information from you when you want to place an order on the web.

We collect, store, and process your information for the purchasing process and for future notifications, and to provide services. We do not limit personal information: title, name, gender, date of birth, email, address, phone number.

We will use the information you have provided to process orders, provide services and requested information through the website and according to your request. Furthermore, we will use that information to control data downloads from the web; improve the layout and content of the website and adjust it to suit users; identify visitors to the web, conduct demographic research, send information including product and service information, if you do not indicate refusal. If you do not want to receive any of our marketing information, you can decline at any time.

We may transfer names and addresses to third parties for them to deliver to you (for example, to courier services or suppliers).

Your order details are kept by us, but for security reasons, we cannot make them publicly available directly. However, you can access information by logging into your account on the web. Here, you will see details of your order, products received and products sent, and email, bank, and newsletter details that you’ve subscribed to for long-term follow-up. You commit to keeping your personal data confidential and are not permitted to disclose it to third parties. We are not responsible for any misuse of passwords if this is not our fault.

Comments

When visitors leave comments on the website, we collect the data shown in the comment form and also the visitor’s IP address and browser user agent string to help detect spam.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Cookies

If you write a comment on the website, you may need to enter your name, email address, and website in cookies. This information is to help you avoid entering information multiple times when writing other comments. This cookie will be stored for one year.

If you visit the login page, we will set up a temporary cookie to identify if your browser allows the use of cookies. This cookie does not include personal information and will be removed when you close your browser.

When you log in, we will set up several cookies to save your login information and display choices. The most recent login information is stored for two days, and the most recent display choices are stored for one year. If you select “Remember me,” your login information will be stored for two weeks. If you log out of your account, the login cookie information will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain personal information and simply includes the ID of the article you edited. It automatically expires after 1 day.

Embedded content from other websites

Articles on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed third-party tracking tools, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

Third-Party Partners and Links

Personal information such as address, email, phone number of website users (voluntarily provided by users in various forms on the website) may be used internally for the purpose of upgrading products and services of Green Hope Study Abroad Co., Ltd. Green Hope Study Abroad Co., Ltd. commits not to actively disclose any user information to third parties, except in cases where there is a written request from investigative units in accordance with current law. In that case, Green Hope Study Abroad Co., Ltd. will notify the user in writing. However, despite having security technologies and systems equipped with many security features, no data transmitted over the internet can be 100% secure. Therefore, Green Hope Study Abroad Co., Ltd. cannot make a definite commitment that the information you provide to us will be absolutely secure, and will not be responsible in the event of unauthorized access to users’ personal information. All information and materials that are not private in nature uploaded by users to the website are not considered confidential information, and Green Hope Study Abroad Co., Ltd. is fully entitled to use or transmit them for any purpose.

How long your data exists

If you leave a comment, the comment and its metadata will be retained indefinitely. This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.

For registered users on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

What rights you have with your data

If you have an account on this website or have left comments, you may request to receive an export file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments (not members) may be checked through an automated spam detection service.

We may use your personal information for market research, details will be hidden and only used for statistics. You can opt out at any time. Any responses to surveys or opinion polls that we ask you to participate in will not be passed on to third parties. The only necessary disclosure is your email if you want to participate. Responses will be stored separately from your email.

You will receive information about us, the website, other websites, products, sales, newsletters, anything related to companies in the group or business partners. If you do not want to receive this information, please click on the opt-out link in any email we send you. Within 7 days of receiving your instructions, we will stop sending information. If it’s unclear, we will contact you.

We will continue to anonymize user data on the website and use it for various purposes, including determining user location and how certain aspects of the website are used or links contained in emails to users, and providing that anonymous data to third-party publishers. However, this data cannot identify individuals.

Security

We have appropriate technical and security measures to prevent unauthorized or illegal access or loss or destruction or damage to your information. When collecting data on the web, we collect your personal details on a secure server. We use a firewall for the server. We maintain physical and electronic protective measures in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may sometimes require proof of identity before disclosing personal information to you.

We advise you that you should not provide payment details to anyone by e-mail; we are not responsible for any losses you may incur in exchanging your information over the internet or email.

You absolutely must not use any program, tool, or other form to interfere with the system or change the data structure. It is strictly forbidden to distribute, transmit, or advocate for any activity aimed at interfering, destroying, or infiltrating the data of the website system. Any violation will result in the forfeiture of all benefits and may be prosecuted before the law if necessary.

All transaction information will be kept confidential, but in case law enforcement agencies request, we will be forced to provide this information to law enforcement agencies.

The conditions, terms, and content of this website are governed by Vietnamese law, and Vietnamese courts have jurisdiction to review.